Here are questions and answers that you will like to raise in mind before you explore our site.


How do I create an customer account ID 

Please call customer service at 09777005641 or 09777005642 to create an online account, or request to 

How do I edit my account information?

a) Please contact your account representative or our accounting department at 09777005641 or 09777005642


How do I get the price quote?

If you have an established account, you can get a quote by contacting customer service; Phone: 09777005641 or 09777005642 , or 

Is there a minimum order requirements?

Minimum order should meet 10000 kyats at least for free delivery for next day delivery . Minimum prder reuirements will be vary depend on the locations.

How do I order special or customized products?

Special or customized  products can only be ordered through at 09777005641 or 09777005642 or through your account sales in-charged

How do I cancel my Order?

Please contactto your account Sales In-charges or call to 09777005640 , 09777005641 , 09777005643 , 09777005645  before 4PM of Myanmar Time on the day of you ordered .

How do I track my order?

Please contact customer service at    09777005640   ,    09777005641   ,   09777005642 ,    09777005643,    09777005644     or 09777005645.

How to I check product availability?

If ordering through our online and items are entered through the search field, the available quantity will show. If ordering through our Sales Departments , please call   09777005640 ,  09777005641 , 09777005642 ,    09777005643,    09777005644     or 09777005645.

Can I track my Order?

please call customer service at 09777005641 , 09777005642     or log in to your account log in 

Do I get free shipping?

We offer free shipping on all orders with minimums purchase of 10000kyat for established accounts but depend on the location of delivery ,there will be changes as per zone ( for Example : Industrial Zone ) 

Do I get next day delivery?

To ensure next-day delivery orders must be placed by 2:00pm, Myanmar Time.

What methods of payment are accepted?

Standard billing terms are cash on delivery (COD). in future we will accept the following major credit cards: Visa, MasterCard , Union Pay , JCB and MPU .

Are purchase order required?

A purchase order number or name is required to place an order.

Sales Tax Policy?

In accordance with the current law, we collect sales tax for all products sold within Myanmar. Tax rates vary by jurisdiction and commodity sold (i.e. food & drink items).

What is return Policy?

All the items is subject to return within 3 days of purchase. To receive full credit, returned merchandise must be in the original packaging and in resalable condition. Please do not write on or deface actual product packaging. Any components, manuals, registration card(s), software, cables, and /or accessories must also be included. If merchandise is returned to our warehouse in non‐resalable condition, we will be unable to issue a credit note and product will be returned to customer.

How do I return an items?

A return request can be made through our representative by filling return form.

What is the policy regarding defective products?

Damaged or defective merchandise must be reported within 3 business days. If the wrong quantity or the wrong item is received the discrepancy needs to be reported within 2 business days of receipt of merchandise. Please call 09777005641 , 09777005642 or email and state how the product is damaged so an exchange can be made. In some cases, we may need to approve products for return.

Why HM Office Solutions ?
Why should I choose HM Office Solutions?

The only one stop office solutions company in Myanmar with dedicated team, professional with perfect customer care and varies of choice with reasonable prices . 100% own by Myanmar Citizens.

Do you deliver?

Yes , We deliver with minimum purchase of 10000 kyat only within CBD Yangon and delivery charges may be imposed depend on the locations.

How long does it take to deliver?

Before 14:00 pm will deliver within 48 hours.


Can I ask for sample ?

Sample can be deliver on request through our Sales Representatives but sample will not base on FOC.

Can we apply for credit Payment ?

After 3 months purchase with COD can be apply for credit Payments but depend on the favour of HMoffice solutions.

What is your office hours?

Monday to Friday from 9:00 am to 05:30pm and 09:00am to 01:00pm on Saturday .